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Negotiators and Operational Behavioral Health Specialists (OBHS)©™:
Win the Mind, Win the Day

By James L. Greenstone, Ed.D., J.D., DABECI

Additional Resources

Fowler, W.R. (1997). Dealing with defenestrators: Immediate intervention. International Journal of Police Negotiations and Crisis Management, spring, 1-10.
Fowler, W.R. and Greenstone, J.L. (1983). Hostage negotiations. In R. Corsini (Ed.), Encyclopedia of Psychology, (p. 142). New York: John Wiley and Sons.
Fowler, W.R. and Greenstone, J.L. (1987). Hostage negotiations for police. In R. Corsini (Ed.), Concise Encyclopedia of Psychology, (pp. 530-531). New York: John Wiley Interscience.
Fowler, W.R. and Greenstone, J.L. (1989). Crisis intervention compendium. Littleton, MA: Copley Publishing Group.
Fowler, W.R. and Greenstone, J.L. (1996). Hostage negotiations for police. In R. Corsini (Ed.), Concise encyclopedia of psychology, Second edition (pp.421-422). New York: Wiley Interscience.
Fuselier, G.W. (1981). A practical overview of hostage negotiations. FBI Law Enforcement Bulletin, June/July, 2-5.
Fuselier, G.W. (1986). What every negotiator would like his chief to know. FBI Law Enforcement Bulletin 55, 12-15.
Greenstone, J.L. (1978). An interdisciplinary approach to marital disputes arbitration: The Dallas plan. Conciliation Courts Review, June, 2-8.
Greenstone, J.L. (1980). Childhood crises. March. Dallas: WFAA Radio. 228 The Elements of Police Hostage and Crisis Negotiations
Greenstone, J.L. (1981a). Crisis intervention: Stress and the police officer. Paper presented to the Society for Police and Criminal Psychology, Baton Rouge, LA. October.
Greenstone, J.L. (1981b). Job-related stress: Is it killing you? National Law Journal, Law Office Management Section, December 21, 33-34.
Greenstone, J.L. (1983). The divorce referee. Dallas Morning News, Today section, February 13, 2.
Greenstone, J.L. (1984a). The crisis at Christmas. Emotional First Aid: Journal of Crisis Intervention, winter, 30-35.
Greenstone, J.L. (1984b). Holiday doesn't replace therapy: Crisis steps to avoid. Northwest Passage. Tarrant County Junior College, December 13, 4-8.
Greenstone, J.L. (1986). The laws of terrorism. Emotional First Aid: A Journal of Crisis Intervention, winter, 22-25.
Greenstone, J.L. (1989). A hostage negotiations team training manual for small and medium size police departments. Dallas: Leviton and Greenstone.
Greenstone, J.L. (1992a). The art of negotiating: Tactics and negotiating techniques- The way of the past and the way of the future. Command: Journal of the Texas Tactical Police Officers Association, 1, 5-9.
Greenstone, J.L. (1992b). The key to success for hostage negotiations teams: Training, training and more training. The Police Forum, 20, 2-3.
Greenstone, J.L. (1992c). Mediation advocacy: A new concept in the arena of family dispute resolution. Paper presented to the Sixth International Congress of Family Therapy, Jerusalem, Israel, and in Critical Issues in Crisis Intervention, Hostage Negotiations and Conflict Resolution in the Opening Decades of the Twenty-First Century. April, 100-111.
Greenstone, J.L. (1992d). The negotiator's equipment: Tools of the trade; mark of the professional. Law Enforcement Product News, 20, 1-5.
Greenstone, J.L. (1993a). Crisis intervention skills training for police negotiators in the 21st century. Command, summer, 6-11.
Greenstone, J.L. (1993b). Critical incident stress debriefing and crisis management. Austin, TX: Texas Department of Health.
Greenstone, J.L. (1993c). A mediation primer. Dallas: Leviton and Greenstone.
Greenstone, J.L. (1993d). Violence in the courtroom: Culpability, personal responsibility, sensitivity and justice including the courtroom violence risk analysis.
Greenstone, J.L. (1993e). Violence in the courtroom: Culpability, personal responsibility, sensitivity and justice-The courtroom risk analysis checklist. National Social Science Perspectives Journal: Proceedings of the November 1993 National Social Science Association San Antonio Conference, 4(1), 15-36. San Antonio, Texas: National Social Science Association.
Greenstone, J.L. (1993f). Violence in the courtroom, part one. Texas Police Journal, October, 17-19.
Greenstone, J.L. (1993g). Violence in the courtroom, part two. Texas Police Journal, November, 15-18. Bibliography 229
Greenstone, J.L. (1995a). Crisis intervention skills training for negotiators. The Police Chief, August, 14-19.
Greenstone, J.L. (1995b). Hostage negotiations team training for small police departments. In Martin I. Kurke and Ellen M. Scrivner (Eds.), Police Psychology into the 21st Century (pp. 279-296). Hillsdale, NJ: Lawrence Erlbaum Associates.
Greenstone, J.L. (1995c). Police crisis negotiations with AIDS patients and HTLV III/HIV positive persons. The Journal of Crisis Negotiations, fall, 10-16.
Greenstone, J.L. (1995d). Tactics and negotiating techniques (TNT): The way of the past and the way of the future. In Martin I. Kurke and Ellen M. Scrivner (Eds.), Police psychology into the 21st century (pp. 357-371). Hillsdale, NJ: Lawrence Erlbaum Associates.
Greenstone, J.L. (1997). Krisenintervention: mitteilungen (Crisis intervention communications in hostage and crisis negotiations). Paper and presentation to the Internationale Seminar-Fuhrung, Einsatz, Ausbildung und Ausstaattung von Specialeinheiten, Polizei-Fuhrungsakademie, Munster, Germany. August.
Greenstone, J.L. (1998a). Basic course for hostage and crisis negotiators. Arlington, TX: Regional Police Academy, North Central Texas Council of Governments.
Greenstone, J.L. (1998b). Domestic violence. Signal 50, Fort Worth Police Officers Association, January, 3-4.
Greenstone, J.L. (1998c). Domestic violence II: Signals of violence and murder. Signal 50, Fort Worth Police Officers Association, February, 7-8.
Greenstone, J.L. (1998d). The role of tactical emergency medical support in hostage and crisis negotiations. Prehospital and Disaster Medicine, April-December, 20-28.
Greenstone, J.L. (1999). Elements of hostage and crisis negotiations. Unpublished manuscript.
Greenstone, J.L. (2000a). Online course in basic hostage and crisis negotiations. Minneapolis: Walden University.
Greenstone, J.L. (2000b). Peer support in a municipal police department. The Forensic Examiner, March/April, 10-15.
Greenstone, J.L. (2001a). Case study: Why did it work? Journal of Police Crisis Negotiations, fall, 127-130.
Greenstone, J.L. (2001b). Fit to serve: Failure to address stress can cause emotional problems. Civil Air Patrol News, March, 10.v Greenstone, J.L. (2001c). Fit to serve: Holiday stress--some steps to help you avoid a crisis at Christmas. Civil Air Patrol News, November, 10.
Greenstone, J.L. (2001d). Fit to serve: Teen suicide. Civil Air Patrol News, September, 11.
Greenstone, J.L. (2001e). New initiatives: The role of tactical emergency medical support in hostage and crisis negotiations. Journal of Police Crisis Negotiations, fall, 29-33. 230 The Elements of Police Hostage and Crisis Negotiations
Greenstone, J.L. (2001f). Terrorism and our response to it: The new normalcy. Signal 50, Fort Worth Police Officers Association, November, 34-35.
Greenstone, J.L. (2002a). Fit to serve: The drugs of abuse. Civil Air Patrol News, May, 7.
Greenstone, J.L. (2002b). Fit to serve: Terrorism and our response: Getting on with our life and our mission. Civil Air Patrol News, February, 10, 19.
Greenstone, J.L. (2003a). Case study: How to be a mental health consultant. Journal of Police Crisis Negotiations, spring, 121-130.v Greenstone, J.L. (2003b). Crisis and hostage negotiations: Six steps to the training and performance of police negotiators. Journal of Police Crisis Negotiations, Spring, 51-58.v Greenstone, J.L., Dunn, J.M., and Leviton, S.C. (1994). Promotion of mental health for police: The departmental peer counselling programme. In D.R. Trent and C.A. Reed (Eds.), Promotion of Mental Health, Volume 4 (pp. 319-340). Aldershot, Hants, England: Avebury, Ashgate Publishing Limited.
Greenstone, J.L., Dunn, J.M., and Leviton, S. (1995). Police peer counseling and crisis intervention services into the 21st century: Crisis intervention, Volume 2. (Presentations based on this paper were given in London, Northern Ireland- Queens College, and University of Southampton, England.)
Greenstone, J.L., Kosson, D.S., and Gacono, C.B. (2000). Psychopathy and hostage negotiations: Some preliminary thoughts and findings. In Carl B. Gacono (Ed.), The clinical and forensic assessment of psychopathy: A practitioner's guide (pp. 385-404). Hillsdale, NJ: Lawrence Erlbaum Associates.v Greenstone, J.L. and Leviton, S. (1979a). The crisis intervener's handbook, Volume 1. Dallas: Crisis Management Workshops.
Greenstone, J.L. and Leviton, S. (1979b). Crisis intervention. P.M. Magazine. September. Dallas: WFAA Television.
Greenstone, J.L. and Leviton, S. (1979c). Crisis management and intervener survival. Tulsa: Affective House.
Greenstone, J.L. and Leviton, S. (1979d). Intervention and emergency therapy in marriage and family crises. Paper presented to the Third International Congress of Family Therapy and Family Life Education, Tel Aviv, Israel. July.v Greenstone, J.L. and Leviton, S. (1979e). Stress reduction: Personal energy management. Tulsa: Affective House.
Greenstone, J.L. and Leviton, S. (1980-1987). Crisis intervention in mediation. Training presentation to Mediator Training Courses, Dispute Mediation Service of Dallas, Texas.
Greenstone, J.L. and Leviton, S. (1980a). The crisis interveners handbook, Volume II. Dallas: Rothschild Publishing House.
Greenstone, J.L. and Leviton, S. (1980b). Crisis management: A basic concern. Crisis Interveners Newsletter, January, 1-2. Bibliography 231
Greenstone, J.L. and Leviton, S. (1981a). Crisis management and intervener survival. In Raymond Corsini (Ed.), Innovative psychotherapies (pp. 249-250). New York: John Wiley Interscience.
Greenstone, J.L. and Leviton, S. (1981b). Hotline: Crisis intervention directory. New York: Facts on File.
Greenstone, J.L. and Leviton, S. (1981c). Training the trainer. Tulsa: Affective House.
Greenstone, J.L. and Leviton, S. (1982). Crisis intervention: Handbook for interveners. Dubuque: Kendall-Hunt.
Greenstone, J.L. and Leviton, S. (1983a). Crisis intervention. In Raymond Corsini (Ed.), Encyclopedia of Psychology (pp. 312-315). New York: John Wiley and Sons.
Greenstone, J.L. and Leviton, S. (1983b). Divorce mediation. D Magazine, Inside Dallas. January, 20-22.
Greenstone, J.L. and Leviton, S. (1983c). Divorce mediation and the attorney. Dallas Bar Association, Dallas, Texas. March.
Greenstone, J.L. and Leviton, S. (1983d). Executive survival. In Raymond Corsini (Ed.), Encyclopedia of Psychology (pp. 249-250). New York: John Wiley and Sons.
Greenstone, J.L. and Leviton, S. (1983e). Mediation: An alternative to litigation. Paper presented to the Academy of Criminal Justice Sciences, San Antonio, Texas. March.
Greenstone, J.L. and Leviton, S. (1983f). Mediation: Family dispute resolution. Paper presented to the Fourth International Congress of Family Therapy. Tel Aviv, Israel. July.
Greenstone, J.L. and Leviton, S. (1984a). Crisis intervention in mediation. Paper presented to the National Conference on Peace and Conflict Resolution, St. Louis, Missouri. September.
Greenstone, J.L. and Leviton, S. (1984b). Crisis management for the mediator. Paper and workshop presented to the Second Annual Conference on Problem Solving Through Mediation, Albany, New York. December.
Greenstone, J.L. and Leviton, S. (1984c). Management mediation: The police officer's alternative to litigation. Paper presented to the First National Symposium on Police Psychological Services, Federal Bureau of Investigation Academy, Quantico, Virginia. September.
Greenstone, J.L. and Leviton, S. (1984d). Mediation. Workshop presented to the Family Law Class, Southern Methodist University, Dallas, Texas. October.
Greenstone, J.L. and Leviton, S. (1986a). Alternatives in dispute resolution: Family and marital mediation. Paper presented to the Fifth International Congress of Family Therapy, Jerusalem, Israel. June.
Greenstone, J.L. and Leviton, S. (1986b). Crisis intervention: The emerging discipline--Current issues and practical concerns. Paper presented to the Fifth International Congress of Family Therapy, Jerusalem, Israel. June. 232 The Elements of Police Hostage and Crisis Negotiations
Greenstone, J.L. and Leviton, S. (1986c). The dispute mediator as a crisis manager: Crisis intervention skills for the mediator in high stress, high risk situations. Paper and workshop presented to the Academy of Family Mediators, Minneapolis, Minnesota. July 16-19.
Greenstone, J.L. and Leviton, S. (1986d). Emergency intervention in marriage and family crises. Paper presented to the Fifth International Congress of Family Therapy, Jerusalem, Israel. June.
Greenstone, J.L. and Leviton, S. (1986e). Family dispute mediation. Paper presented to the Texas Council on Family Relations, Arlington, Texas. April.
Greenstone, J.L. and Leviton, S. (1986f). Intervention procedures. Emotional First Aid: A Journal of Crisis Intervention, fall, 2-8.
Greenstone, J.L. and Leviton, S. (1986g). Mediation: The police officer's alternative to litigation. Psychological Services for Law Enforcement. Washington, DC: U.S. Department of Justice, Federal Bureau of Investigation, U.S. Government Printing Office, 50-61. December.
Greenstone, J.L. and Leviton, S. (1986h). Referrals: A key to successful crisis intervention. Emotional First Aid: A Journal of Crisis Intervention, summer, 18-23.
Greenstone, J.L. and Leviton, S. (1987a). Crisis intervention. In Raymond Corsini (Ed.), Concise Encyclopedia of Psychology (pp. 269-270). New York: John Wiley Interscience.
Greenstone, J.L. and Leviton, S. (1987b). Crisis intervention for mediators in high risk, high stress, potentially violent situations. Paper and workshop presented to the Academy of Family Mediators, New York, New York. July.
Greenstone, J.L. and Leviton, S. (1987c). Crisis management for mediators in high stress, high risk, potentially violen, high risk, potentially violent situations. Mediation Quarterly, September, 25-35.
Greenstone, J.L. and Leviton, S. (1987d). Executive survival. In Raymond Corsini (Ed.), Concise Encyclopedia of Psychology (p. 618). New York: John Wiley Interscience.
Greenstone, J.L. and Leviton, S. (1991a). Parents, kids and war: Brochure of information to assist parents and children in handling war and its consequences. Dallas and New York: National Broadcasting Company and Columbia Broadcasting System.
Greenstone, J.L. and Leviton, S.C. (1991b). War, and how to respond to it. Dallas: Leviton and Greenstone.v Greenstone, J.L. and Leviton, S. (1992). Crisis management for mediators in high stress, high risk potentially violent family and divorce mediations. Paper presented to the Sixth International Congress of Family Therapy, Jerusalem, Israel. April.
Greenstone, J.L. and Leviton, S. (1993). Elements of crisis intervention. Pacific Grove, CA: Brooks/Cole.
Greenstone, J.L. and Leviton, S.C. (1996). Crisis intervention. In Raymond Corsini (Ed.), Concise encyclopedia of psychology (pp. 209-210), Second edition. New York: John Wiley Interscience. Bibliography 233
Greenstone, J.L. and Leviton, S. (2001a). Parents, kids and war: Information to assist parents and children in handling war and its consequences, Second edition [booklet]. Fort Worth, Texas: Leviton and Greenstone.
Greenstone, J.L. and Leviton, S. (2001b). Parents, kids, war and our mission. [A brochure to be used by Civil Air Patrol personnel, counselors, critical incident team members, parents, and cadets in an attempt to minimize the psychological trauma resulting from terrorism and war.] Fort Worth, TX: Leviton and Greenstone.
Greenstone, J.L. and Leviton, S. (2002). Elements of crisis intervention, Second edition. Pacific Grove, CA: Brooks/Cole.
Greenstone, J.L. and Reich, V. (1972). Training manual for Truth House counselors with behavioral objectives. Carrollton-Farmers Branch, TX: Truth House.
Greenstone, J.L. and Rosenbluh, E.S. (1980). Evolution of the American Academy of Crisis Interveners and the Southwestern Academy of Crisis Interveners. Crisis Interveners Newsletter, December, 1-3.
Leviton, S.C. and Greenstone, J.L. (1980). Intervener survival: Dealing with the givens. Emotional First Aid: A Journal of Crisis Intervention, 2, 15-20.
Leviton, S.C. and Greenstone, J.L. (1983a). Conflict mediation. In Raymond Corsini (Ed.), Encyclopedia of Psychology (pp. 270-272). New York: John Wiley and Sons. 234 The Elements of Police Hostage and Crisis Negotiations
Leviton, S.C. and Greenstone, J.L. (1983b). Intervener survival. In Raymond Corsini (Ed.), Encyclopedia of Psychology (pp. 249-250). New York: John Wiley and Sons.
Leviton, S.C. and Greenstone, J.L. (1984a). Team intervention. Emotional First Aid: A Journal of Crisis Intervention, 1, 20-25.
Leviton, S. and Greenstone, J.L. (1984b). Mediation in potential crisis situations. Emotional First Aid: A Journal of Crisis Intervention, winter, 15-26.
Leviton, S.C. and Greenstone, J.L. (1987a). Conflict mediation. In Raymond Corsini (Ed.), Concise Encyclopedia of Psychology (pp. 234-236). New York: John Wiley Interscience.
Leviton, S.C. and Greenstone, J.L. (1987b). Intervener survival. In Raymond Corsini (Ed.), Concise Encyclopedia of Psychology (p. 618). New York: John Wiley Interscience.
Leviton, S.C. and Greenstone, J.L. (1997). Elements of mediation. Pacific Grove, CA: Brooks/Cole.
Leviton, S.C. and Greenstone, J.L. (2002). The hostage and crisis negotiator's training laboratory. Journal of Police Crisis Negotiations, fall, 21-33.
McMains, M.J. and Lanceley, F.J. (1995). The use of crisis intervention principles by police negotiators. The Journal of Crisis Negotiations, fall, 25-28.
McMains, M.J. and Mullins, W.C. (1996). Crisis negotiations: Managing critical incidents and hostage situations in law enforcement and corrections. Cincinnati: Anderson Publishing Company.

Copyright © 2012 James L. Greenstone
Copyright © 2012 The Negotiator Magazine
The Negotiator Magazine  (April, 2012)