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The last section of the work, Part Four, provides a "Mediator's Hip-Pocket Guide to Strategy" which lists and explains some fifty "techniques" and skills that the improvisational mediator or negotiator will find of interest. These range from the commonplace "Brainstorming" method as a means to expand the range of settlement options in a case through the gradual release of extremely sensitive and important information by "Slow Drip" to soliciting yes or no responses to "Double-Blind Proposals." An Index and a Bibliography are not included.

Highly recommended for both mediators and negotiators.

John Baker, Ph.D.
Editor

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'Improvisational Negotiation' Improvisational Negotiation: A Mediator's Stories of Conflict About Love, Money, Anger and the Strategies That Resolved Them [Amazon.com]     
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'Improvisational Negotiation' Improvisational Negotiation: A Mediator's Stories of Conflict About Love, Money, Anger and the Strategies That Resolved Them [Amazon.ca]     

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February 2006