The Negotiator Magazine

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4. What is the "PTP" factor?

In whatever you do and in whatever you decide, you must always keep in mind the "PTP". What is the PTP? What is your Price To Pay for what you want to do? And if you can't pay, then you better walk away! For what goes around always comes around!

Decision making is like throwing a rock into a pond. No matter how big or small the rock is, when it hits the water, water is displaced! Likewise, no matter how big or small your decision is, other people are affected and that reality must be a consideration before you make the decision! For decisions that we in the hopes that no one finds out are usually wrong!

Do you really want the sale at any cost? At the cost of your company's integrity? your own integrity? Your company's reputation? Your reputation? For what goes around always comes around!

Always do what's best for the customer. It will always come back to you. Remember, people like to do business with people that can be trusted, make them feel good, and will give them the very best advice, service and product!

Frank Bucaro






Frank Bucaro's, CSP, CPAE, programs on ethics and values combine practical ideas, humor, and motivation, to produce a high impact experience for the participants. For additional information about Frank's availability to speak to your group, please contact The Frog Pond Group at susie@frogpondgroup.com or 800-704-FROG (3764).

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